In 2021, we made the commitment to bring Mercedes-Benz Buses closer to our customers, establishing a dealer footprint that allows for us to provide an exceptional customer experience, with an improved sales approach aimed at making the customer journey with us even more seamless.
WE ARE FURTHER EXPANDING OUR FOOTPRINT IN KZN
You can now visit your nearest participating dealership.
As part of this initiative, we are continuously expanding our dealer network for Mercedes-Benz Bus Sales. This business model was initially established with four dealerships —Sandown Commercial, Ronnies Motors, Orbit Commercial, and Stucky Motors— each covering distinct regions.
And now, we are extremely excited to announce that we’ve remained steadfast in our commitment with the further expansion of our dealer footprint in the Kwazulu-Natal region; with NMI Commercial Vehicles Durban opening its doors for Bus sales. NMI will be looking after the KZN Coastal area as well as the Free State and Lesotho region, while in the same region Stucky Motors will be serving KZN in-land and Mpumalanga.
You can now experience the difference of Mercedes-Benz Buses at your nearest participating dealership today. Together, let's redefine convenience and accessibility in the world of bus transportation.
The participating dealers and the regions they are responsible for:
- Stucky Motors (Kwazulu-Natal In-Land, Mpumalanga)
- Sandown Centurion Commercial Vehicles (Gauteng, North West, Limpopo)
- Ronnies Motors (Eastern Cape)
- Orbit Commercial Vehicles Cape Town (Western Cape, Northern Cape)
- NMI Commercial Vehicles Durban (Kwazulu-Natal Coastal, Free State, Lesotho.
One-on-One with Tommy Rademeyer, NMI Commercial Vehicles Durban.
In 2021 Mercedes‑Benz Buses announced their new sales model where selected existing Daimler Truck Southern Africa dealers became authorised Mercedes‑Benz Buses selling dealerships. The main objective was to bring Mercedes‑Benz buses closer to customers by providing more personal, user-friendly and efficient sales experience to customers.
One-on-One with Frank Cairns, Orbit Commercial Vehicles Cape Town.
The new Mercedes-Benz Buses Sales Model was introduced in 2021 to bring our bus sales closer to customers. With sales taking place across four strategically located dealerships in the country: Sandown Commercial Vehicles, Orbit Commercial Vehicles Cape Town, Ronnies Motors and Stucky Motors. Today, we checked-in with Frank Cairns, Sales Executive for Mercedes-Benz Buses, at Orbit Commercial Vehicles Cape Town as he dives into the bus market in general and the impact of the new sales model on their dealership sales activities since its implementation. He also elaborates on what customers can expect from their dealership.
One-on-One with Garfield Masuku, Sandown Commercial Vehicles.
Two years ago Mercedes-Benz Buses launched their new dealer sale model, an instrumental decision taken with the primary aim of bringing bus sales closer to its customers. With sales taking place across four strategically located dealerships in the country: Sandown Commercial Vehicles, Orbit Commercial Vehicles Cape Town, Ronnies Motors and Stucky Motors. Today, we took time to check-in with Sandown Commercial Vehicles on how it's going and what bus customers can continue to expect from the dealership.
One-on-One with Tommy Rademeyer, NMI Commercial Vehicles Durban.
In 2021 Mercedes‑Benz Buses announced their new sales model where selected existing Daimler Truck Southern Africa dealers became authorised Mercedes‑Benz Buses selling dealerships. The main objective was to bring Mercedes‑Benz buses closer to customers by providing more personal, user-friendly and efficient sales experience to customers.
Initially four dealers were signed but subsequently this number has increased, with the latest addition being NMI Commercial Vehicles Durban. We recently caught up with Tommy Rademeyer, the Regional Sales Manager at the dealership to gain insights into their progress and discover what customers can anticipate from NMI Commercial Vehicles Durban:
How is the bus market doing?
The Kwazulu-Natal bus market is a very vibrant and active market with considerable potential as there are numerous private bus organisations and the local Ethekwini Council with their own bus fleet.
What are some of the positive impacts on the customer experience and benefits to the customers with the new sales model for Mercedes‑Benz Buses and being able to purchase Mercedes‑Benz Buses through NMI Commercial Vehicles Durban?
It definitely had a positive impact on the market, most of the bus organisations from our area had a very long and loyal relationship with NMI Commercial Vehicles Durban in the past and they welcome the fact that they can deal with us directly again from a sales and after-sales perspective. Being an authorised Mercedes‑Benz Bus dealership also allowed us to have an off-site service depot where we take care of all the service and maintenance of the council buses.
Which regions does your dealership look after?
NMI Commercial Vehicles Durban looks after coastal Kwazulu-Natal, the Free State and Lesotho.
How do you see your dealership evolving to accommodate the ever-changing needs of customers?
For us at NMI Commercial Vehicles Durban it is extremely important to stay ahead of the developments in the industry and technology as it drives our customers. To achieve this we do regular staff training, upskilling and brand interactions.
How can customers get into contact with you?
Customers can directly contact me at the NMI Commercial Vehicles Durban dealership located at 5 Hippo Park Ave, Riverhorse Valley, Durban, send me an email at: Tommy.Rademeyer@nmi.co.za or contact me on 082 562 8095.
One-on-One with Frank Cairns, Orbit Commercial Vehicles Cape Town
The new Mercedes-Benz Buses Sales Model was introduced in 2021 to bring our bus sales closer to customers. With sales taking place across four strategically located dealerships in the country: Sandown Commercial Vehicles, Orbit Commercial Vehicles Cape Town, Ronnies Motors and Stucky Motors. Today, we checked-in with Frank Cairns, Sales Executive for Mercedes-Benz Buses, at Orbit Commercial Vehicles Cape Town as he dives into the bus market in general and the impact of the new sales model on their dealership sales activities since its implementation. He also elaborates on what customers can expect from their dealership.
How is the bus market doing?
The bus market was quite tough in the last couple of years, but we are seeing a recovery of the industry especially as tourism and travel is back to normal.
What are some of the positive impacts on the customer experience with the new sales model for Mercedes-Benz Buses?
This was a great move for our dealership and since the rollout, we have been receiving additional inquiries from operations looking for buses and pricing. Today, I am reaping the benefits of that with the deals we are concluding on, especially, the 1730 MT and 1730 AT.
How do you see your dealership evolving to accommodate the ever-changing needs of customers and how has this model benefited your customers?
Relationships are extremely important in the bus business and being accessible to the customers in our region has been a priority, which the new sales model helped us achieve. Mercedes-Benz buses offer reliable products that customers can trust, which is very important when it comes to the transportation of people. In addition, our products are constantly enhanced to meet customer’s need in terms of safety, comfort and efficiency.
Which regions are you looking after?
Western Cape and Northern Cape.
How can customers get into contact with you?
Interested customers can contact me via frank.cairns@supergrp.com.
One-on-One with Garfield Masuku, Sandown Commercial Vehicles
Two years ago Mercedes-Benz Buses launched their new dealer sale model, an instrumental decision taken with the primary aim of bringing bus sales closer to its customers. With sales taking place across four strategically located dealerships in the country: Sandown Commercial Vehicles, Orbit Commercial Vehicles Cape Town, Ronnies Motors and Stucky Motors. Today, we took time to check-in with Sandown Commercial Vehicles on how it's going and what bus customers can continue to expect from the dealership.
Located on the N1, Centurion, Sandown Commercial Vehicles, is conveniently accessible to customers. The dealership boasts a dedicated bus sales team, along with a specialized bus centre to fulfil customers' aftersales/workshop requirements. Having the resources, facilities, coverage, and the know-how they are able to provide small and large customers with seamless technical, maintenance and parts support for buses. In addition they have an emergency breakdown service - 24 hours a day, 7 days a week.
We spoke to Garfield Masuku, the Key Account Manager for Mercedes-Benz Buses at Sandown Commercial Vehicles, where he unpacked his views on the evolving bus market and the positive impact the new Mercedes-Benz Buses sales model has on the customer.
How is the bus market doing?
The bus industry is steadily recovering since 2020 and our outlook for the year remains positive. We look forward to further growth and developments, both in our new and used bus business.
Which regions are you looking after?
I look after Gauteng, Limpopo, North West, and Mpumalanga regions.
What are some of the positive impacts on the customer experience with the new sales model for Mercedes-Benz Buses?
Customers can now come into the dealership and have a touch and feel of the vehicles that they are looking for. They get impressed seeing the facility and leave here confident that they are dealing with a sound business that can support their business requirements.
How can customers get into contact with you?
Interested customers can contact me via email garfieldm@sandown.co.za.