Daimler Coaches North America is committed to establishing strong strategic relationships with our Mercedes-Benz owners. That starts with service you can trust. It’s why we do everything we can to support customers in achieving success with advanced solutions and reliable business partners.
Daimler Coaches North America, along with our assigned Detroit Diesel distributors have launched full motorcoach service facilities across North America.
These fully qualified and trained workshops area ready to deliver not only parts and service on Daimler’s own Detroit Diesel engines and Allison transmissions, but for the entire motorcoach, covering electrical, HVAC, pneumatics, interiors, and more.
Service
Service Providers and Facilities.
Parts and Service.
W.W. Williams.
2602 South 19th Avenue
Phoenix, AZ 85009
Service Hours:
Mon-Fri 6 am – 10:30 pm
Saturday 6 am – 2:30 pm
Service Manager
George Vejar
Phone: (602) 257-0561 ext. 24145
Parts
Heather Baker
Phone: (602) 257-0561 ext. 24117
Branch Manager
Robb Baker
Phone: (480) 679-4529
W.W. Williams.
1402 E. Benson Highway
Tucson, AZ 85714
Service Hours:
Mon-Fri 6 am – 6 pm
Parts
Marc Shreve
Phone: (520) 253-5808
Service
Garrett Spaulding
Phone: (520) 624-8377 ext. 24238
Branch Manager
Kevin Berg
Phone: (520) 624-8377 ext. 24253
Valley Power Systems.
855 Stillwater Road, West Sacramento, CA 95605
Service Hours:
Mon-Fri 7 am – 5 pm
Parts Manager
Brett Penrose
Phone: (800) 350-5522
Service Manager
Dale Eckhardt
Phone: (800) 350-5522
Valley Power Systems.
2935 S Orange Ave
Fresno, CA 93725
Service Hours:
Mon-Fri 7:30 am – 4:30 pm
Service Manager
Tiffany Randall
Phone: (559) 486-6900
Parts Manager
Zach Neufeld
Phone: (550) 486-6900
W.W. Williams.
2680 Losee Road
North Las Vegas, NV 89030
Service Hours:
Mon-Fri 7 am – 7 pm
Branch Manager
Diana Holman-Dismuke
Phone: (702) 399-1890 ext. 24603
Parts
James Generalao
Phone: (702) 399-1890 ext. 24601
Parts
Hanny Jarrin
Phone: (702) 399-1890 ext. 24613
Service
Steven Pacifico
Phone: (702) 399-1890 ext. 24609
Interstate Power Systems.
21568 Highview Ave
Lakeville, MN 55044
Service Hours:
Mon-Fri 7 am – 10 pm
Saturday 7 am – 11 am
Parts
Jared Hudelson
Phone: (952) 854-5511
Service
Katie Blumenauer
Phone: (952) 854-5511
Interstate Power Systems.
10143 South 136th Street
Omaha, NE 68138
Service Hours:
Mon-Fri 7 am – 10 pm
Saturday 7 am – 11 am
Service
Brandon Strothkamp
Phone: (402) 331-4104
Parts
David Rathman
Phone: (402) 331-4104
Interstate Power Systems.
210 Alexandra Way
Carol Stream, IL 60188
Service Hours:
Mon-Fri 7 am – 10 pm
Saturday 7 am – 11 am
Parts
Mark Scharlow
Phone: (630) 871-1111
Service
John Grimes
Phone: (630) 871-1111
ADDA.
180 NJ-17, Lodi, NJ 07644
Service Hours:
Mon-Fri 7 am – 3:30 pm
Director – Parts
Tim Moreno
Phone: (201) 527-4143
Director – Service
Christopher Smith
Phone: (201) 206-4557
Service
Scott Brandstetter
Phone: (201) 678-2566
Parts
Jim Arnone
Phone: (201) 678-2544
ADDA.
169 Old New Brunswick Rd
Piscataway, NJ 08854
Service Hours:
Mon-Fri 7 am – 5 pm
Parts
Dawn Gavaza
Phone: (732) 424-2711
Service
Corey Yelencsics
Phone: (732) 424-2703
ADDA.
300 Smith St
Middletown, CT 06457
Service Hours:
Mon-Fri 8 am – 5 pm
Parts
Josh Gross
Phone: (860) 754-2332
Service
Tony Debaise
Phone: (860) 754-2339
ADDA.
281 Wolf Rd
Latham, NY 12110
Service Hours:
Mon-Fri 7 am – 4:30 pm
Parts
Brian O’Hara
Phone: (518) 869-4836
Service
George Fort
Phone: (518) 857-3571
Penn Power Group.
8330 State Road
Philadelphia, PA 19136
Service Hours:
Mon-Fri 8 am – 5 pm
Parts
Bill Bishop
Phone: (267) 857-0650
Service
Marc Montanaro
Phone: (267) 857-0688
Penn Power Group.
1080 Hanover Street
Wilkes-Barre, PA 18706
Service Hours:
Mon-Fri 8 am – 5 pm
Parts
Jason Phelps
Cell: (570) 704-5066
Service
Shane Hoffman
Cell: (570) 855-4725
R.R. Charlebois, Inc.
950 Route 7 South
Milton, VT 05468
Service Hours:
Mon-Fri 7 am - 5 pm
Saturday 8 am - noon
Parts Manager
Eddy Hurlburt
Phone: (802) 655-5040 x 114
Service Manager
Tyler McNally
Phone: (802) 655-5040 x 124
Stewart & Stevenson FDDA.
6850 Presidents Drive
Orlando, FL 32809
Service Hours:
Mon-Fri 7 am – 5 pm
Parts Manager
Greg Kline
Phone: (407) 888-1704
Parts
DeWayne Cooper
Phone: (407)-888-1715
Service Manager
Jerode Tobin
Phone: (904) 759-2237
W.W. Williams.
2849 Moreland Avenue Southeast
Atlanta, GA 30315
Service Hours:
Mon-Fri 7 am – 5 pm
Division VP
Garcia Major
Phone: (404) 366-1070 ext. 26506
Parts
Matt Davis
Phone: (404) 366-1070 ext. 26517
Service
Wil Hooks
Phone: (404) 366-1070 ext. 26550
W.W. Williams.
1160 Bankhead Highway West
Birmingham, AL 35204
Service Hours:
Mon-Fri 7 am – 5 pm
Branch Manager
Robert Dorsey
Phone: (205) 252-9025 ext. 27231
Parts
Jeff Collins
Phone: (205) 252-9025 ext. 27242
Service
Brandon Beck
Phone: (205) 252-9025 ext. 27215
Stewart & Stevenson Dallas.
1631 Chalk Hill Rod.
Dallas TX, 75212
Service Hours:
Mon-Fri 7 am – 7 pm
Parts Manager
Chris Earle
Phone: (213) 623-1673
Parts
Galen Bicksler
Phone: (214) 623-1581
Stewart & Stevenson Houston.
8631 East Freeway
Houston, TX 77029
Service Hours:
Mon-Fri 7 am – 4 pm
Service Manager
Ovidio Perez
Phone: (713) 671-6241
Service Manager
Marwin Palea
Phone: (808) 345-0305
Freightliner of Hawaii.
91-265 Kalaeloa Blvd
Kapolei, Hi. 96707
Service Hours:
Mon-Fri 7 am – 3:30 pm
Branch Manager
Ran Dotson
Phone: (808) 282-9958
Parts Manager
Robert Gonsalves
Phone: (808) 682-4315
Counter Person
Jacob Mahi
Phone: (808) 682-4315
Service
Drew Panon
Phone: (808) 294-3399
WaJax.
4343 114 Ave SE
Calgary, AB, T2Z3M5
Service Hours:
Mon-Fri 7 am – 3:30 pm
Parts Supervisor
Steve Cronin
Phone: (403) 253-7601
Parts
Elizabeth Doucette
Phone: (403) 253-7601
Parts
Robbie Bailey
Phone: (403) 253-7601
Parts
Dean Kober
Phone: (403) 253-7601
Parts
Kathy Kehoe
Phone: (403) 253-7601
WaJax.
10 Diesel Dr
Etobicoke, ON, M8W 2T8
Service Hours:
Mon-Fri 7 am – 11:30 pm
Parts Supervisor
James Moore
Phone: (416) 259-3281
Parts
Kumaari Dhanna
Phone: (416) 259-3281
Parts
Dennis Ezeh
Phone: (416) 259-3281
Service
Teo Teodoro
Phone: (416) 259-3281 ext. 3671
WaJax.
10955 Ch Côte-De-Liesse
Dorval, QC, H9P1A7
Service Hours:
Mon-Fri 7 am – 7 pm
Parts Supervisor
Nicolas Lavallée
Phone: (514) 636-0680
Daimler Coaches Technical Support.
We understand the vital importance of keeping your coaches running. With over 100 years of collective parts and service experience, our team of technical experts know the ins and outs of our Daimler products and understand your business needs.
For after-sales and technical support, please contact:
North East
Jim Wurgler
Cell: 207-383-0434
Mid West/Canada
Corey Sanders
Cell: 313-433-7725
West Coast
Jim Walls
Cell: 530-531-7282
South East
Richard Pacheco
Cell: 407-717-7964
Southern US
Alex Van Gorder
Cell: 904-495-9223
Afterhours Support.
We know it’s important to address issues even after normal business hours. That’s why our team is ready to serve when it’s needed most. 24/7/365 — our team is always ready.
For questions or support please contact:
Daimler Coaches North America
TOLL-FREE: 1-800-206-9728